Returns & Exchanges

At Melitta®, we want you to be completely satisfied with your coffee experience. If you are not happy with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.

1

Initiate Your Return

Contact our customer service team or visit our online portal with your order number and email address to start the return process.

2

Prepare the Package

Carefully pack your unused items in their original packaging, ensuring all filters, accessories, and manuals are included to qualify for a refund.

3

Affix the Shipping Label

Print the prepaid return shipping label provided via email and securely attach it to the outside of your boxed items.

4

Receive Your Refund

Once our warehouse receives and inspects your returned items, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing